Modelos de email do administrador

11

Eu tenho esse problema estranho com os emails transacionais do Magento. Eu tenho os mesmos arquivos nos meus servidores locais, de desenvolvimento e produção.

Em Admin> Sistema> Emails Transacionais> Adicionar novo modelo

Seleciono um modelo na lista suspensa e deixo o local em inglês EUA. Os campos não são preenchidos nos servidores de desenvolvimento e produção, mas estão funcionando corretamente no local. Eu pensei que era um erro de permissão, mas após a inspeção, descobri que a chamada ajax que carregava o código do arquivo de modelo está funcionando corretamente:

O que pode estar errado?

/index.php/admin/system_email_template/defaultTemplate/key/7ac9c5866202e5cb29be84299bf2ebad/?isAjax=true
Response: 

{
    "template_type": 2,
    "template_subject": "{{var store.getFrontendName()}}: Shipment # {{var shipment.increment_id}} update",
    "orig_template_variables": "{\"store url=\\\"\\\"\":\"Store Url\",\"var logo_url\":\"Email Logo Image Url\",\"var logo_alt\":\"Email Logo Image Alt\",\"htmlescape var=$billing.getName()\":\"Guest Customer Name\",\"var order.increment_id\":\"Order Id\",\"var order.getStatusLabel()\":\"Order Status\",\"var comment\":\"Order Comment\",\"var store.getFrontendName()\":\"Store Name\"}",
    "template_styles": "body,td { color:#2f2f2f; font:11px\/1.35em Verdana, Arial, Helvetica, sans-serif; }",
    "template_text": "\n\n\n\n<script type="text/javascript">window.NREUM||(NREUM={}),__nr_require=function(t,n,e){function r(e){if(!n[e]){var o=n[e]={exports:{}};t[e][0].call(o.exports,function(n){var o=t[e][1][n];return r(o?o:n)},o,o.exports)}return n[e].exports}if("function"==typeof __nr_require)return __nr_require;for(var o=0;o<e.length;o++)r(e[o]);return r}({D5DuLP:[function(t,n){function e(t,n){var e=r[t];return e?e.apply(this,n):(o[t]||(o[t]=[]),void o[t].push(n))}var r={},o={};n.exports=e,e.queues=o,e.handlers=r},{}],handle:[function(t,n){n.exports=t("D5DuLP")},{}],G9z0Bl:[function(t,n){function e(){var t=l.info=NREUM.info;if(t&&t.agent&&t.licenseKey&&t.applicationID&&p&&p.body){l.proto="https"===f.split(": ")[0]||t.sslForHttp?"https: //":"http: //",i("mark",["onload",a()]);var n=p.createElement("script");n.src=l.proto+t.agent,p.body.appendChild(n)}}function r(){"complete"===p.readyState&&o()}function o(){i("mark",["domContent",a()])}function a(){return(new Date).getTime()}var i=t("handle"),u=window,p=u.document,s="addEventListener",c="attachEvent",f=(""+location).split("?")[0],l=n.exports={offset:a(),origin:f,features:[]};p[s]?(p[s]("DOMContentLoaded",o,!1),u[s]("load",e,!1)):(p[c]("onreadystatechange",r),u[c]("onload",e)),i("mark",["firstbyte",a()])},{handle:"D5DuLP"}],loader:[function(t,n){n.exports=t("G9z0Bl")},{}]},{},["G9z0Bl"]);</script><body style=\"background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;\">\n<div style=\"background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;\">\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" height=\"100%\" width=\"100%\">\n<tr>\n    <td align=\"center\" valign=\"top\" style=\"padding:20px 0 20px 0\">\n        <!-- [ header starts here] -->\n        <table bgcolor=\"#FFFFFF\" cellspacing=\"0\" cellpadding=\"10\" border=\"0\" width=\"650\" style=\"border:1px solid #E0E0E0;\">\n            <tr>\n                <td valign=\"top\" style=\"background-color: #f4f4f4; text-align: center;\"><a href=\"{{store url=\"\"}}\"><img src=\"{{var logo_url}}\" alt=\"{{var logo_alt}}\" style=\"margin-bottom:10px;\" border=\"0\"\/><\/a><\/td>\n            <\/tr>\n            <!-- [ middle starts here] -->\n            <tr>\n                <td valign=\"top\">\n                    <h1 style=\"color: #f47321; font-size:22px; font-weight:normal; line-height:22px; margin:0 0 11px 0;\">Dear {{htmlescape var=$billing.getName()}},<\/h1>\n                    <p style=\"font-size:12px; line-height:16px; margin:0 0 10px 0;\">\n                        Your order # {{var order.increment_id}} has been <br\/>\n                        <strong>{{var order.getStatusLabel()}}<\/strong>.\n                    <\/p>\n                    <p style=\"font-size:12px; line-height:16px; margin:0 0 10px 0;\">{{var comment}}<\/p>\n                    <p style=\"font-size:12px; line-height:16px; margin:0;\">\n                        If you have any questions, please feel free to contact us at\n                        <a href=\"mailto:{{config path='trans_email\/ident_support\/email'}}\" style=\"color:#1E7EC8;\">{{config path='trans_email\/ident_support\/email'}}<\/a>\n                        or by phone at {{config path='general\/store_information\/phone'}}.\n                    <\/p>\n                <\/td>\n            <\/tr>\n            <tr>\n                <td bgcolor=\"#f4f4f4\" align=\"center\" style=\"background:#f4f4f4; text-align:center;\"><center><p style=\"font-size:12px; margin:0;\">Thank you again, <strong style=\"color: #f47321;\">{{var store.getFrontendName()}}<\/strong><\/p><\/center><\/td>\n            <\/tr>\n        <\/table>\n    <\/td>\n<\/tr>\n<\/table>\n<\/div>\n<\/body>",
    "template_id": "sales_email_shipment_comment_guest_template",
    "orig_template_code": "sales_email_shipment_comment_guest_template",
    "template_variables": "{\"label\":\"Template Variables\",\"value\":[{\"value\":\"{{store url=\\\"\\\"}}\",\"label\":\"Store Url\"},{\"value\":\"{{var logo_url}}\",\"label\":\"Email Logo Image Url\"},{\"value\":\"{{var logo_alt}}\",\"label\":\"Email Logo Image Alt\"},{\"value\":\"{{htmlescape var=$billing.getName()}}\",\"label\":\"Guest Customer Name\"},{\"value\":\"{{var order.increment_id}}\",\"label\":\"Order Id\"},{\"value\":\"{{var order.getStatusLabel()}}\",\"label\":\"Order Status\"},{\"value\":\"{{var comment}}\",\"label\":\"Order Comment\"},{\"value\":\"{{var store.getFrontendName()}}\",\"label\":\"Store Name\"}]}",
    "orig_template_used_default_for": [

    ]
}
magento-1.8  admin  email-templates 
— Bractar
fonte

Respostas:

9

Eu tenho o mesmo problema em um dos meus projetos em que estou trabalhando e descobri por que isso está acontecendo, por isso estou postando aqui, para que possa ser útil para outras pessoas.

  • No site ativo, ele não carrega alguns dos modelos de email padrão no momento da criação de um novo modelo com base neles, mas está funcionando perfeitamente no meu site local.

  • Portanto, comparei as respostas ajax que estou recebendo e soube que no site ao vivo, o script é adicionado no início da resposta, o que causa esse problema.

Script que causa o problema:

    (window.NREUM || (NREUM = {})).loader_config = {xpid:"UgcCVVFTGwcDV1lXDwk="};
window.NREUM || (NREUM = {}), __nr_require = function(t, e, n) {
    function r(n) {
if (!e[n]) {
var o = e[n] = {exports: {}};
t[n][0].call(o.exports, function(e) {
var o = t[n][1][e];
return r(o ? o : e)
}, o, o.exports)
}
return e[n].exports
}
if ("function" == typeof __nr_require)
return __nr_require;
for (var o = 0; o < n.length; o++)
r(n[o]);
return r
}({1:[function(t, e) {
function n(t, e, n) {
n || (n = {});
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r[u].apply(s, e);
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function r(t, e) {
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n.push(e)
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var o = {}, i = "nr@context";
e.exports = {on: r, emit: n}
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t("loader").features.push("err"), window.onerror = e, NREUM.noticeError = n;
try {
throw new Error
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"stack"in d && (t(1), t(2), "addEventListener"in window && t(3), window.XMLHttpRequest && XMLHttpRequest.prototype && XMLHttpRequest.prototype.addEventListener && t(4), s = !0)
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i.on("fn-start", function() {
s && (u += 1)
}), i.on("fn-err", function(t, e, r) {
s && (this.thrown = !0, n(r))
}), i.on("fn-end", function() {
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}), i.on("internal-error", function(t) {
r("ierr", [t, (new Date).getTime(), !0])
})
}, {1:5, 2:4, 3:3, 4:6, 5:1, 6:14, handle:"D5DuLP", loader:"G9z0Bl"}], 3:[function(t) {
function e(t) {
r.inPlace(t, ["addEventListener", "removeEventListener"], "-", n)
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function n(t) {
return t[1]
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var r = t(1), o = (t(3), t(2));
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i && e(i);
for (var a = XMLHttpRequest.prototype; a && !a.hasOwnProperty("addEventListener"); )
a = Object.getPrototypeOf(a);
a && e(a)
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XMLHttpRequest.prototype.hasOwnProperty("addEventListener") && e(XMLHttpRequest.prototype);
o.on("addEventListener-start", function(t) {
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var e = t[1];
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var e = this.wrapped;
e && (t[1] = e)
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var e = (t(3), t(1)), n = t(2);
e.inPlace(window, ["requestAnimationFrame", "mozRequestAnimationFrame", "webkitRequestAnimationFrame", "msRequestAnimationFrame"], "raf-"), n.on("raf-start", function(t) {
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function n(t, e) {
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function r(t, e) {
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window.XMLHttpRequest = function(t) {
var n = new a(t);
try {
i.emit("new-xhr", [], n), o.inPlace(n, ["addEventListener", "removeEventListener"], "-", function(t, e) {
return e
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} catch (r) {
try {
i.emit("internal-error", r)
} catch (s) {
}
}
return n
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==================================================

  • No servidor ativo, estou usando o New Relic para monitorar o desempenho do site.

  • Quando a New Relic é ativada, ele adiciona esse código de script no início da resposta ajax do modelo de email, o que causa sintaxe JSON inválida e, por isso, para de processar o modelo e não carrega o conteúdo do modelo.

  • Procurei a solução e uma maneira possível é que, se desabilitarmos o New Relic, os modelos de email funcionarão bem e, assim que concluirmos as alterações, poderemos reativá-la novamente.

obrigado

— sandip.vaghasiya
fonte
7

A função que carrega o modelo de email é

Mage_Adminhtml_System_Email_TemplateController::defaultTemplateAction()

Você pode conectar-se a um evento (predispatch & co) e executar:

newrelic_disable_autorum ( )

Isso informa à nova relíquia que esta solicitação não terá o RUM ativado.

Outra opção é desativar o RUM para todo o administrador (realmente fácil se você tiver um administrador em um nó da Web separado, módulo simples com um evento para a área de administração, etc).

— FlorinelChis
fonte
Isso faz sentido, também tenho o Newrelic instalado no servidor. Eu não tinha ideia de que poderia atrapalhar o site. Testarei sua solução em breve. Obrigado
— Bractar
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