Recebi um mini despejo quando meu computador ficou azulado. O depurador mostra que foi um driver usb genérico que causou a falha, mas como saber qual? É a primeira vez que é exibida em tela azul e não adicionei novos dispositivos. Qualquer ajuda seria apreciada. Desde já, obrigado,
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\d_harding\Downloads\080413-30045-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`0021ec32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`01e91022?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: srv*
Executable search path is: srv*
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03007000 PsLoadedModuleList = 0xfffff800`0324a670
Debug session time: Sun Aug 4 19:54:25.482 2013 (UTC - 4:00)
System Uptime: 0 days 0:21:51.310
Loading Kernel Symbols
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Loading User Symbols
Loading unloaded module list
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8008628a00, fffff80000b9c3d8, fffffa8008c258d0}
Probably caused by : usbccgp.sys
Followup: MachineOwner
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0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008628a00, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8008c258d0, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: usbccgp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c0a
MODULE_NAME: usbccgp
FAULTING_MODULE: fffff88006a81000 usbccgp
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0
STACK_TEXT:
fffff800`00b9c388 fffff800`030ec8c2 : 00000000`0000009f 00000000`00000003 fffffa80`08628a00 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`0308784c : fffff800`00b9c5b0 fffff800`00b9c5b0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c430 fffff800`030876e6 : fffff800`0322cf20 00000000`00014859 00000000`00000000 fffff880`02d1917e : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`030875ce : 00000003`0d9a086f fffff800`00b9cb18 00000000`00014859 fffff800`031fada8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`030873b7 : 00000000`ec23f8cb 00000000`00014859 00000000`ec23f811 00000000`00000059 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`0307490a : fffff800`031f7e80 fffff800`03205cc0 00000000`00000000 fffff880`02c26588 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_lvuvc64_IMAGE_usbccgp.sys
BUCKET_ID: X64_0x9F_3_lvuvc64_IMAGE_usbccgp.sys
Followup: MachineOwner
---------
0: kd> lmvm usbccgp
start end module name
fffff880`06a81000 fffff880`06a9e000 usbccgp (pdb symbols) C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\sym\usbccgp.pdb\E57A861FA09D4D178C69ABB0A6F4868C1\usbccgp.pdb
Loaded symbol image file: usbccgp.sys
Mapped memory image file: C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\sym\usbccgp.sys\4D8C0C0A1d000\usbccgp.sys
Image path: \SystemRoot\system32\DRIVERS\usbccgp.sys
Image name: usbccgp.sys
Timestamp: Thu Mar 24 23:29:14 2011 (4D8C0C0A)
CheckSum: 0001B399
ImageSize: 0001D000
File version: 6.1.7601.17586
Product version: 6.1.7601.17586
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: USBCCGP.SYS
OriginalFilename: USBCCGP.SYS
ProductVersion: 6.1.7601.17586
FileVersion: 6.1.7601.17586 (win7sp1_gdr.110324-1501)
FileDescription: USB Common Class Generic Parent Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
Por que o seu computador não possui um nome de máquina? Qual versão do Windows 7 você possui, sua versão do kernel, contém a palavra "Grátis", que é estranha.
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Ramhound
faça o upload do despejo. Dizendo-lhe todas as instruções pode ser difícil de seguir
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magicandre1981