O software e as atualizações travam e não abrem


9

Eu sou incapaz de abrir a janela de configuração do software e atualizações em Configurações do sistema. O melhor que pude fazer para entender o que está acontecendo é a seguinte saída após abrir as Configurações do sistema no terminal e clicar em Software e atualizações:

max@Maxattax-Ubuntu:~$ sudo unity-control-center 
/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py:40: PyGIWarning: Gdk was imported without specifying a version first. Use gi.require_version('Gdk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import GObject, Gdk, Gtk, Gio, GLib
/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py:40: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import GObject, Gdk, Gtk, Gio, GLib
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'com.ubuntu.SoftwareProperties': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/bin/software-properties-gtk", line 101, in <module>
    app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file)
  File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 141, in __init__
    proxy = bus.get_object("com.ubuntu.SoftwareProperties", "/")
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program com.ubuntu.SoftwareProperties: Permission denied

O mesmo erro ocorre durante a execução software-properties-gtk(porque o AFAIK é um e o mesmo).

O Atualizador de software está tendo problemas semelhantes e geralmente trava com este erro:

max@Maxattax-Ubuntu:~$ sudo update-manager 
/usr/bin/update-manager:28: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import Gtk
/usr/lib/python3/dist-packages/UpdateManager/UnitySupport.py:29: PyGIWarning: Dbusmenu was imported without specifying a version first. Use gi.require_version('Dbusmenu', '0.4') before import to ensure that the right version gets loaded.
  from gi.repository import Dbusmenu, Unity
/usr/lib/python3/dist-packages/UpdateManager/UnitySupport.py:29: PyGIWarning: Unity was imported without specifying a version first. Use gi.require_version('Unity', '7.0') before import to ensure that the right version gets loaded.
  from gi.repository import Dbusmenu, Unity
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
    False),
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
    False),
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1584, in on_error
    error.raise_exception()
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 130, in raise_exception
    raise self.value.with_traceback(self.traceback)
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
    False),
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks
    result = gen.throw(excep)
  File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 65, in update
    trans = yield self.client.update_cache(defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied

No geral, parece que o Python e o GTK estão vomitando em todo o lugar, mas eu não sei como consertá-lo ...

Houve vários outros problemas relacionados, como impossibilidade de instalar pacotes do Centro de Software ou várias falhas ao tentar atualizar na inicialização.

Eu já tentei reinstalar o centro de software sem sorte e tenho medo de tentar esta solução, pois as pessoas nos comentários dizem que é uma má ideia. Eu vim aqui depois de encontrar uma falta de respostas em qualquer outro lugar.

Editar:

Curiosamente, eu encontrei outro erro que é muito semelhante no nvidia-settings. A saída de erro é mostrada abaixo ao tentar salvar as configurações do xorg.conf.

max@Maxattax-Ubuntu:~$ sudo nvidia-settings ** Message: PRIME: No offloading required. Abort
** Message: PRIME: is it supported? no
Package xorg-server was not found in the pkg-config search path.
Perhaps you should add the directory containing `xorg-server.pc'
to the PKG_CONFIG_PATH environment variable
No package 'xorg-server' found
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'com.ubuntu.ScreenResolution.Mechanism': no such name


During handling of the above exception, another exception occurred:


Traceback (most recent call last):
  File "/usr/share/screen-resolution-extra/nvidia-polkit.py", line 75, in <module>
    operation_status = main(options)
  File "/usr/share/screen-resolution-extra/nvidia-polkit.py", line 42, in main
    conf = get_xkit_service()
  File "/usr/share/screen-resolution-extra/nvidia-polkit.py", line 33, in get_xkit_service
    service_object = dbus.SystemBus().get_object(SERVICE_NAME, OBJECT_PATH)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program com.ubuntu.ScreenResolution.Mechanism: Permission denied


ERROR: Unable to open X config file '/etc/X11/xorg.conf' for writing.

E mais tarde, ao tentar atualizar pip, encontro este erro:

max@Maxattax-Ubuntu:~$ sudo pip install --upgrade pip
The directory '/home/max/.cache/pip/http' or its parent directory is not owned by the current user and the cache has been disabled. Please check the permissions and owner of that directory. If executing pip with sudo, you may want sudo's -H flag.

Respostas:


6

Eu tive o mesmo problema, Ubuntu 16.04, 64 bits e uma reinstalação de todos os pacotes de suporte:

sudo aptitude reinstall apt apt-utils aptdaemon aptdaemon-data update-manager update-manager-core dbus

resolveu o problema. Para observação, uma solução temporária seria executar sudo aptdem outro terminal antes de executar update-managere, em seguida, update-managerconseguir conectar-se ao aptdoverbus.

Infelizmente, não posso determinar qual pacote foi a correção precisa agora que meu problema foi resolvido, mas se você tentar reinstalar cada um por um, poderá relatar. Vários pacotes foram quebrados no meu sistema por uma falha na instalação, resultando em problemas estranhos como este, devido à falta de arquivos, permissões e scripts; reinstalar pacotes está corrigindo esses problemas.


2
Eu os reinstalei um a um e parece que dbusfoi o culpado. Muito obrigado, estou com esse problema há meses e finalmente foi resolvido! Não posso expressar minha gratidão o suficiente!
Maxattax

@ Maxattax, é bom saber que o seu problema foi corrigido e que ele estava dbuscausando o problema. Você é muito bem-vindo.
Davidjb

Com o Ubuntu 18.04 em 2019, tive esse problema e escolhi apenas reinstalar o aptdaemon, aptdaemon-data e dbus. Isso resultou no software-properties-gtk funcionando como esperado.
Thomas Carlisle

4

Eu estava prestes a reinstalar o sistema até encontrar a solução de davidjb.

Assim,

sudo apt-get install aptitude

Seguido por

sudo aptitude reinstall dbus

resolveu esse problema para mim.


Obrigado, isso funcionou para mim.
alvaro.canepa

4

para adicionar meus 2 centavos: Ubuntu-Mate 16.04, instalado em 15 de junho de 2017, todas as atualizações. Problema semelhante apareceu (dbus.exceptions.DBusExcept etc), resolvido por:

sudo aptitude reinstalar python-pkg-resources python3-pkg-resources

Cheers, Valentin


Obrigado, isso se para o problema "dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Ajudante de Lançamento saiu com o código de retorno é desconhecido 1"
oxidworks
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